Tropical Storm Bertha Update: CenterPoint Energy Continues to Prepare for Potential Impacts Across Greater Houston Area

​Open letter outlines series of affordability actions, including commitment to keeping rates stable for two years, $5 million Community Energy Improvement Fund, bill adjustments and other critical steps

Company stresses importance of prioritizing customer affordability, investing in resiliency and economic growth vital to ensuring $250 million in future customer energy savings

Evansville, Ind. - July 14, 2026 - Today, CenterPoint Energy Indiana released an open letter on its ongoing commitment to affordability addressed to customers and stakeholders, including state and local elected leaders, the Indiana Utility Regulatory Commission, the Office of Utility Consumer Counselor, and other community stakeholders. In the open letter, CenterPoint outlined the series of affordability actions it has taken since last year, including: a commitment to keep rates stable through 2027, and a series of bill adjustments and credits to offset October 2025 rate increases. CenterPoint also outlined its public initiatives to raise awareness on programs, tips, and tools available to help customers save energy and money, as well hundreds of millions of dollars in future customer savings possible as additional capacity is added to the local grid.

"Energy affordability is very important to our customers and our CenterPoint Indiana team. We are committed to working alongside our state and local leaders, our regulator, and community stakeholders to continue to prioritize customer affordability and build on the actions we've already taken. Looking to the future, by working together and adding more capacity, we are excited by the real opportunity to save our customers hundreds of millions of dollars even as we build a more reliable and more resilient energy future for our Hoosier families," said Mike Roeder, President of CenterPoint Energy Indiana.

Action Taken: Prioritizing Customer Affordability
Since October 2025, CenterPoint Energy Indiana has taken a series of Community Affordability Actions, which include:

• Two-year rate stability: Keeping rates stable through 2027, in part, by canceling nearly $1 billion in previously approved generation projects that had become non-economical, saving customers approximately $18 per month.
• Offsetting October 2025 rate increase: Delivering a credit to residential customers by December 2025, through bill adjustments and credits, to offset rate changes that took effect in October 2025.
• Voluntarily reduced company profits: Agreeing to lower its authorized return as part of the rate case approved by the IURC in February 2025.
• Voluntarily eliminated profits on a retired power plant: Eliminating profits on an older, retired coal plant under recent state legislation, reducing customer cost impacts by approximately $5 per month since June 2023.
• Fourteen years without a base rate case: Filing no formal base rate case requesting increases in electric base rates between 2009 and 2023.
  

Actions Taken: Bringing Support Directly to Southwestern Indiana Customers
CenterPoint has also launched a series of programs focused on reducing energy burdens and helping customers better manage their costs, including:

• Customer Connect: Adding new in-person service options in downtown Evansville for customers to get account support, learn about and enroll in cost- and energy-saving programs, and pay their monthly bill.
• Reduced Call Center Wait Times: Reducing call center wait times by 70% between May and June '26, resulting in wait times of less than one minute for CenterPoint Energy's Hoosier customers.
• A $5 million Community Energy Improvement Fund: Supporting Hoosier customers through an array of weatherization, energy efficiency and community development projects.
• The Home Repair & Care Program: Assisting eligible homeowners with energy-saving home improvements. To date, 80-plus households have received energy efficiency enhancements.
• Optimize for Local: Providing up to $25,000 in matching grants to nine locally owned restaurants and retailers to help make energy efficiency improvements.
• Optimize for Good: Helping 14 southwestern Indiana nonprofits save energy and costs through matching grants of up to $25,000 to make critical facilities improvements, enabling the organizations to dedicate more resources to serving the communities that rely on them.
• No-Cost Smart Thermostats and Bill Credits: Expanding energy-efficiency offerings that include no-cost smart thermostats for eligible customers and a one-time bill credit of $75 for signing up for the Smart Cycle program and annual bill credits of up to $67.50 while enrolled.
  

Working Together: A Commitment to Continued Collaboration
In the letter to Indiana energy stakeholders, CenterPoint outlined the actions it continues taking to prioritize affordability now and in the future, including:

• Maintaining its two-year rate stability commitment.
• Supporting local economic development that will create thousands of new jobs, and lower energy costs and taxes for Hoosiers, while increasing funding for public services like schools and roads.
• Expanding further its community assistance and energy-efficiency programs, including the Community Energy Improvement Fund initiatives.
• Exploring additional affordability measures and bill assistance options, including a proactive rate design review in consultation with IURC staff and stakeholders.
• Participating actively in affordability discussions and workshops at the local and state level.
• Providing transparent updates on the outcomes of affordability and reliability investments.