Huntington Health Chief Operating Officer and Chief Nursing Officer, Jinhee Nguyen, featured in Working Nurse Magazine

Working Nurse magazine recently featured Jinhee Nguyen, DNP, MBA, RN, senior vice president, chief operating officer and chief nursing officer, in its annual CNO Roundtable piece. Along with a panel of sixteen local CNOs, Jinhee answered pressing questions about nursing challenges like retention, burnout and new technology, and what makes her optimistic.

Jinhee thinks the biggest issue facing CNOs today is the rapid acceleration of technology and AI. She sees enormous potential but wants more scrutiny: "The challenge is ensuring they actually simplify care and piloting innovation in safe, intentional ways," she explained.

She also discussed retention and burnout and the ways in which her team has improved both. Jinhee said that forecasting patient demand, balancing resources and identifying pressure points early have helped improve staffing/retention. As for burnout, she said it "improves when operations run smoothly and staff feel valued."

Additionally, Jinhee expressed what makes her optimistic about nursing. She's pleased to witness how nurses embrace innovation when it proves to support their work. She also added, "I'm equally encouraged by the strength of our nursing community - both seasoned nurses with deep experience and new nurses with fresh perspectives and energy."

To read the full article, visit the Working Nursewebsite.